Steven Godson/ service architect

Practitioner · not a copywriter

I write the things your marketing team can’t — because they’ve never run a transition.

Twenty-eight years in service architecture. ITIL 3 Expert and ITIL 4 Managing Professional, TOGAF, SC & NPPV3 cleared. I turn XLAs, CMDBs and DevSecOps into whitepapers, case studies and posts that read like someone who’s actually done the work — because I have.

INPUT · 01The practiceINPUT · 02The craft28 yrsthe writingOUTPUTSpecialistcontentWHITEPAPERSCASE STUDIESGHOSTWRITINGFIG.1 — PRACTITIONER × CRAFT

Why this works

The problem
Specialist B2B content is written by people who understand marketing but not the technology, or by engineers who understand the technology but can't write.
The gap
Almost nobody who writes well about ITSM, DevOps or service management has also designed, transitioned and run those services for a living.
The work
Whitepapers, case studies, documentation and exec ghostwriting that lands with a technical audience because it's written by a practitioner.

Work & rates

Fixed scope. Fixed price. No hourly games.

Most engagements start with one piece. Retainers are where it settles.

ART

Specialist article

1,200–1,500 words. Researched, opinionated, ready to publish under your byline or mine.

£400–600per piece
WHP

Whitepaper / lead magnet

Long-form, gated-grade. The asset your sales team actually sends to prospects.

£800–2,000per piece
CAS

Case study

Customer interview, written up as a credible, structured story with real outcomes.

£600–1,200per piece
RET

LinkedIn ghostwriting

8–12 posts a month in your voice, plus light engagement. The backbone retainer.

£1,000–2,000per month

Note —rates reflect specialist, practitioner-grade work. They’re a floor for new enquiries, not a ceiling. Bundled and ongoing work is quoted on scope.

Start a brief

Tell me what you need written.

One whitepaper, a run of case studies, or a standing LinkedIn presence. Send the topic and the audience — I’ll come back with scope, price and a delivery date. No discovery-call theatre required.